Focused, user-led home care support packages
At Resolution Care Services, we provide home care packages to support people to live independently at home.
Ranging from a minimum 1-hour call to 24 hour, round-the-clock care, our focus is user-led care; meaning you direct the care and support you need, when you need it.
The care or support you receive will be person-centred and we will use an asset-based approach to ensure we focus on what you can do and not just on the support you require.
"We value and respect each person we work with. We work in partnership with you to ensure your wishes, goals and aspirations are achieved. You can be assured you will receive the absolute best care and support from all our team. Our main aim is for you to feel comfortable and safe in your own home and we go to great length to ensure this is achieved".
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Why choose us?
We strive to employ the very best care and support staff, matching each care and support worker with the person we are supporting, taking into consideration the persons preferences.
We have robust recruitment and selection policies in place, which ensures our staff have undergone all the relevant checks and that their morals, values and attitude reflect our goals.
We can provide help with:
Personal Care
- Getting up in the morning
- Personal care
- Support with dressing
- Assistance with personal grooming
- Continence care
- Catheter & Stoma care
Support At Home
- Overnight support – sleep in or waking night
- Preparing meals and drinks
- Support to buy groceries
- Help with laundry & Ironing
- Light gardening
- Helping with your pet
- Light housework
Support In The Community
- Companionship
- Support to go to the shops
- Help going out to medical appointments
- Support to go hairdressers, barbers, beauticians etc
- Supporting you to social activities
- Support to access and participate in exercise
Medication Assistance
- Prompting with medication
- Administration of medication
- Prescription collection
- Support ordering medication
- Returning medication
Initial contact and meeting
If you are looking for care or support at home, then please click Contact Us and either call or fill in the enquiry form.
We will then arrange an initial meeting at a convenient time to you, in order to find out more about your care or support needs. In this meeting we will aim to gather the correct information to see how we can provide the correct level of care & support. We listen to your wishes, feelings and views to understand your care and support needs and also assess any risks to ensure that support is delivered safely.
After the initial meeting takes place, we will aim to provide feedback and a proposal and decision within 7 days.
Once a decision has been agreed, an individual contract will be sent, outlining the terms and conditions and costings of the service to be provided.
Personal Care Plan and Risk Assessment
Resolution Care Services has developed a personal plan, formulated with you and anyone else in your care.
Your personal plan is specific to you and your needs and we will spend time ensuring the correct information.
Progress is different for every person we support therefore, goals are unique. We build on people’s strength not their disability. The personal plan offers a benchmark for both the individual and the care team supporting the person; to achieve outcome based, active support.
RESOLUTION CARE SERVICES
We specialise in providing high quality, bespoke and flexible care package solutions across South Wales, to enable people to live independently and safely in their own homes.
info@resolutioncareservices.co.uk | 01656 502506 | North Road, Bridgend, CF31 3TP
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