Supporting Case managers and Deputies

Agency Care Workers

Quality Assurance 

Behavioural Incident Support

Family Support

What we can offer you  & your client

At Resolution Care Services we understand that case managers are constantly seeking reputable and professional providers of home care for their clients, a provider they can reply on, one that is flexible, cost effective, empathetic, resourceful and progressive. Our service is tailored and directed by you to support the needs of your clients.  We will provide you with around the clock support, ensuring high quality, seamless and safe package of support.  

Digital  Care planning 

Our online care application ensures case managers, legal representatives, the clients care team and family have access to electronic daily records, care plans, and risk assessments twenty-four hours a day. Our application provides a host for medication charts, accident and incident reporting, as well as task allocation, supervisions, and appraisals for support staff. Each member of staff will have access to their rota, annual leave records and timesheets. Our online care application complies with CIW legislation and GDPR, all records are stored safely in the cloud. 

We work with a multitude of funding bodies, private organisations and case managers to implement outcome-focused care.

Our priority is to empower all individuals who use Resolution Care Services.  We provide the highest quality of care, and support to individuals using our service, enabling each of them to develop the skills needed to achieve their wellbeing goals and to reach a greater evel of independence where possible. We do this in a person centred, proactive and enabling way, thus empowering each person to have control over their own lives.

We understand how integral the balance of dependability, flexibility and value for money is for case managers.

Our dedicated staff team are expertly trained, have a passion for care and rehabilitation and are understanding to meet the needs of the individual.

Resolution Care Services can provide:

  • A dedicated staff team who work alongside a core staff team or the ability to provide staff when you need it
  • Out of hours and crisis management service
  • Expertise and clinical support in managing challenging behaviour
  • Property and Maintenance service
  • HR and recruitment
  • Staff management and training
  • Care management - care plans, risk assessments, medication
  • Complying with CIW regulations – H&S, audits, spot checks, quality review.