Welcome to

Resolution Care Services

Specialised support, Personalised Care.

About Us
Our Services

Welcome to

Resolution
Care Services

Specialised support, Personalised Care.

About Us

Our Services

At Resolution Care Services, we deliver high-quality, bespoke, and flexible care packages across South Wales, enabling individuals to live safely and independently in their own homes.

As a community-based provider, we offer proactive, person-centred, and outcome-focused support through our domiciliary, supported housing options, specialist care services, outreach care, and community groups.

  • Supporting you

  • Care at home

  • Social support

  • Complex care

  • Social groups

  • Supported living

  • Referral process

  • Mental health

  • Learning Disability

  • Physical Disabilities

  • Brain injury

  • Older person

Learn More

  • Supporting you

  • Care at home

  • Social support

  • Complex care

  • Social groups

  • Supported living

  • Referral process

  • Mental health

  • Learning Disability

  • Physical Disabilities

  • Brain injury

  • Older person

Learn More

Our Services

At Resolution Care Services, we deliver high-quality, bespoke, and flexible care packages across South Wales, enabling individuals to live safely and independently in their own homes.

As a community-based provider, we offer proactive, person-centred, and outcome-focused support through our domiciliary, supported housing options, specialist care services, outreach care, and community groups.

  • Supporting you

  • Care at home

  • Social support

  • Complex care

  • Social groups

  • Supported living

  • Referral process

  • Mental health

  • Learning Disability

  • Physical Disabilities

  • Brain injury

  • Older person

Learn More
Learn More

Why Choose us

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Comprehensive Care & Support Solutions

We offer a comprehensive range of domiciliary and outreach care services, tailored to meet the unique needs of each individual. Our services are designed to enhance quality of life and support people in achieving their personal goals and outcomes, ensuring the highest standard of care. At the heart of our approach is a commitment to providing care that is personalised, respecting each individual's preferences and specific requirements.
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Supported housing options

Our supported living services are designed to help individuals live independently while receiving the right level of support to meet their unique needs. We work collaboratively to enable people to achieve their personal goals and outcomes, fostering independence and enhancing quality of life. We create a safe, supportive environment that promotes well-being and empowers individuals to thrive, ensuring they can live fulfilling lives within a setting that feels like home.
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Specialist complex Care

We specialise in managing complex care and support needs, including conditions such as acquired brain injury, autism spectrum conditions, cerebral palsy, dementia, and more. Our clinical care team works alongside the individual’s multidisciplinary team, providing support and advice to ensure a holistic approach to care.
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Experienced and dynamic Team - Focus of wellbeing of our staff

Our team consists of highly trained and professional care and support staff who are dedicated to making a positive impact. We provide ongoing training and support to ensure our staff are equipped with the skills and knowledge to deliver the best care possible. Our dedicated support management and clinical teams work closely with frontline staff to provide expert guidance and ensure a holistic approach to care. We also encourage continuous personal and professional development, empowering our staff to grow within their roles and provide the highest standard of care. Our highly trained care and support staff are dedicated to making a positive impact. With ongoing training and guidance from our support management and clinical teams, they are equipped to deliver holistic, high-quality care. We also encourage continuous development, empowering our staff to grow professionally and provide exceptional, personalised support
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Innovative Social Care

As an innovative social care company, we are committed to supporting employee wellbeing through the use of assistive technology and forward-thinking initiatives. Our conscious leadership programme fosters mindful, inclusive leadership, creating a positive and supportive workplace culture. In addition, we provide ongoing mental health and wellbeing resources, along with the latest assistive technologies to enhance both staff experience and care delivery. By prioritising employee wellbeing, we cultivate a motivated, engaged workforce that drives the success of our services. As an innovative social care company, we prioritise employee wellbeing through assistive technology and forward-thinking initiatives. Our conscious leadership programme promotes mindful, inclusive leadership, fostering a positive workplace culture. By offering ongoing mental health resources and the latest technologies, we enhance staff experience and care delivery, cultivating a motivated workforce that drives our success.
Vison and Values

Referrals

At Resolution Care Services, we are committed to providing exceptional domiciliary care tailored to the diverse needs of our community.

This page outlines the referral process for local authorities, health boards, social workers, commissioners, and individuals.

We strive to make the referral process straightforward and efficient, ensuring that all parties can access the right care package with ease.

Read More

Testimonials

"I have only been working for Resolution Care Services for a few weeks, but I have thoroughly enjoyed every second I have spent with the company thus far.

Having joined the company with no previous experience, I feel so supported by my colleagues due to their encouragement and the applaudable level of training that has been offered to me; as a result I feel a sense of pride and confidence in what I do and I know that help is only a phone call away if necessary. The individuals accessing the service are absolutely fantastic and so patient in helping me learn on the job, something I will never take for granted.

The individuals themselves and my colleagues truly make this particular service so special and I am eternally grateful to be working alongside such fantastic people. I come to work each day feeling inspired and come home feeling accomplished and rewarded for the work I have done. I truly could not be working for a better company and cannot wait to see where this opportunity takes me."

Chloe Jones

Staff Member

"They’re flexible on my needs when my circumstances changed, and I needed to put my family first. I am grateful that they’re very understanding about it and work around my availability. The management is also supportive on our wellbeing, we have well being session as a team and staff can also book a one on one session which is my favourite, the vibes in the office is very welcoming especially shaun and kelly, these two is like a breath of a fresh air. When Shaun laughs it’s very contagious! I am so glad I joined this company it’s the feeling that  “somewhere I belong."

Ceril

Staff Member

"I have been Working with RCS for two years 2 months. I was so impressed with how supportive the management was especially when I joined the senior team 6 months ago, I lack confidence, but management are always easy to reach out to when staff needed support." 

Jessica 

Staff Member

"Here’s just a little snippet of how I feel about my job and who I work for. 
 
Since starting work at  RCS back in 2022 I have grown a lot, not only in my role but as a person too. I always feel very supported and highly valued as a member of staff. The thing I love most about working for RCS is how passionate the company is about making a difference to each individual we support. I am very grateful to be a part of RCS and look forward to progressing in my role. 
 
Thank you both so much for always having my back, being there when needed, and guiding me through these years. No job is perfect but this comes pretty close. From the bottom of my heart, I am forever grateful for everything ❤️"

Sinead 

Staff Member

"The care I receive is excellent, I cant thank RCS enough for all they have done for me and my husband, their support is invaluable, the staff are a credit to you (Kelly & Shaun) it comes from the top."

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Individual

"Resolution Care Services are great professional and very friendly staff thank you for all you do for me you are amazing. God bless."

AW

Individual

"Thank you for believing in me and giving me a chance."

JE and Family

Individual

"Just wanted to say a massive thank you for all the support you have given me and the staff. This job is truly the best things that's happened to me. RCS is the best company to work for. I wouldn't be where I am without the support from you both."

RL

Staff Member

"I reached out to resolution care, I have to say the team were quick to respond and gave great advice. I look forward to working with them, in the future."

Carl Brown

Bridgend

"I reached out to resolution care, I have to say the team were quick to respond and gave great advice. I look forward to working with them, in the future."

Carl Brown

Bridgend

"I reached out to resolution care, I have to say the team were quick to respond and gave great advice. I look forward to working with them, in the future."

Carl Brown

Bridgend

"We find the service very good. The team communicate to us regularly and if there is a problem we know straight away. They are also very helpful in suggesting things my Mum may benefit from such as certain foods etc."

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Individual Family

"Excellent.. very caring in every way. Also taking care of every aspect of my sisters life."

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Individual Family

Our Accreditations

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Our Accreditations

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Contact Us

Are you interested in learning more about our support services for individuals with these conditions?

Contact Resolution Care Services today to discuss how we can support you or your loved ones. We are here to answer any questions and provide the information you need.

At Resolution Care Services, we are committed to providing compassionate and comprehensive support for individuals with mental health conditions. Let us help you or your loved ones lead a more connected, independent, and fulfilling life.

01656 502506

info@resolutioncareservices.co.uk

Resolution Care Services, Heol Mostyn, Village Farm Industrial estate, Pyle CF33 6BJ

Our office opening times:

Monday
9:00 AM - 17:00 PM
Tuesday
9:00 AM - 17:00 PM
Wednesday
9:00 AM - 17:00 PM
Thursday
9:00 AM - 17:00 PM
Friday
9:00 AM - 17:00 PM
Saturday
Closed
Sunday
Closed